Terms and Policies - Hamby TV & Appliance
Introduction
Welcome to Fixture Scott’s, your trusted destination for all your eCommerce and shopping needs. We understand the importance of providing clear and comprehensive terms and policies to ensure a seamless and satisfying experience for our customers. In this section, we outline the various guidelines, terms, and conditions that govern your use of our website and the purchase of products from our online store.
1. Purchases and Orders
When you make a purchase through Fixture Scott’s, you enter into a legally binding agreement with us. It's important to review and understand the terms associated with your purchase. By placing an order, you confirm that you are authorized to use the payment method provided and that all information you provide is accurate and complete.
The price displayed for each product on our website is in USD and includes any applicable taxes and fees. We strive to ensure that the product descriptions, prices, and other information provided are accurate and up-to-date. In the event of any errors or inaccuracies, we reserve the right to correct them and inform you accordingly.
Once your order is placed, you will receive an order confirmation via email. This confirmation serves as acknowledgment of your purchase and includes important details such as order number, item(s) purchased, and shipping address. It's essential to review this information carefully and contact our customer support team immediately if you notice any discrepancies.
2. Shipping and Delivery
Fixture Scott’s is committed to delivering your purchased products in a timely and secure manner. We collaborate with reliable shipping partners to ensure efficient delivery to your designated address. Delivery times may vary depending on your location and the availability of the product.
We offer free shipping on orders above a certain value and provide tracking information for your convenience. It's important to note that while we strive to meet estimated delivery dates, unforeseen circumstances such as weather conditions or carrier delays may occasionally impact delivery timeframes. We appreciate your understanding in such situations.
3. Returns and Refunds
We want you to be completely satisfied with your purchase from Fixture Scott’s. If for any reason you wish to return a product, we have a straightforward returns policy in place. You may return eligible items within 30 days of receiving them.
To initiate a return, simply contact our customer support team or initiate the return process through your online account. Please ensure that the product is unused, in its original packaging, and accompanied by the original receipt or proof of purchase.
Once we receive your returned item, our team will inspect it to ensure it meets the return criteria. If approved, we will issue a refund to your original payment method within a reasonable timeframe. Please note that any shipping fees associated with the original purchase may not be refundable unless the return is due to an error on our part.
4. Product Warranties
Fixture Scott’s stands behind the quality and performance of the products we sell. Many of the products available on our website come with manufacturer warranties, which vary depending on the brand and product type.
For warranty claims, we encourage you to reach out to the manufacturer directly. However, our customer support team is always available to assist and provide guidance throughout the process. Please ensure that you retain any necessary documentation, such as receipts or warranty cards, as they may be required for warranty validation.
5. Privacy and Data Security
At Fixture Scott’s, we prioritize the security and privacy of our customers' personal information. We have implemented industry-standard security measures to safeguard your data from unauthorized access or disclosure.
Our detailed privacy policy outlines the types of information we collect, how we use it, and the steps we take to protect your privacy. By using our website and services, you agree to our privacy policy and consent to the collection and use of your information as described.
Conclusion
Fixture Scott’s is dedicated to providing exceptional eCommerce and shopping experiences. Our terms and policies are designed to create a transparent and fair environment for both our customers and ourselves. We encourage you to review these terms and reach out to our customer support team should you have any questions or concerns.
